TERMS AND CONDITIONS

Our job starts when the customer provides his requirements to the system he looks for. We carefully study that and create a technical solution for consideration. This is our homework.

THE CONTRACT

• determination of services
• determination of the duration of the contract
• determination of the means and terms of payment
• determination of terms of termination of the contract

THE SERVICE

The technical solution includes some of the following key items:

• means of access (openVPN, RDP, TIMVIEWER, SSR, WEB etc.)
• rights and schedule of accessing to resources, terms of tasks completion
• areas of responsibility
• list of resources for minitoring
• list of user's inquiries to be followed
• means and procedure of communication
• means of resolving conflicts between urers' inquiries and general service policy